Returns & Exchanges
At Odyssey BMX, we stand behind our components and gear; if you are not satisfied with your purchase, you can return unused items in their original packaging within 30 days of delivery. Please ensure all parts are uninstalled and in brand-new condition to qualify for a full refund.
Initiate Your Request
Log into your account portal or contact our support team with your order number and the specific parts you wish to return.
Pack Your Gear
Securely place the unused items in their original packaging, ensuring all bolts, spacers, and documentation are included to avoid restocking fees.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team verifies the condition of the components, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing